Here’s what awaits you
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FAQ
What is your cancellation policy?
You will receive a 100% refund if the order is canceled more than 24 hours before the start of the tour. In case you cancel the order less than 24 hours before the start of the tour (or in case of your no-show), a full refund will not be provided.
What happens after I place an order?
We will send an order confirmation and a voucher with all the necessary information about the order at your email address.
How can I find my guide?
The guide will be waiting for you at the pickup point that you specified in the booking form. He will contact you for further details via the messaging app 24 hours before the start of the tour. The guide will call you if there are less than 24 hours left and if you haven’t answered him in the messaging app.
Can I take the luggage with me in the car?
Yes, we can put it in the trunk, carry it to the hotel, or bring it to the airport terminal.
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